Customer Service Charter
We, the employees of the Seoul Water Recycling Corporation, as a public enterprise dedicated to the efficient operation of water recycling facilities, pledge to provide the highest level of service and will practice the following commitments :
- We will approach our work with an open mind and handle all matters promptly, accurately, and fairly from the customer's perspective.
- We will subject the work we carry out to strict evaluation by our customers and make the results public.
- We will do our utmost to enhance the professionalism and capabilities of our employees to effectively manage and operate water recycling facilities.
To fulfill these commitments, we have established specific service standards and pledge to diligently carry them out.
